Frequently Asked Questions
Everything you need to know about shopping with Mode & Beyond
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days for domestic orders, while international shipping may take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to initiate your request and receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our specific garment measurements as sizing can vary between collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options through Klarna and Afterpay.
Are your materials sustainably sourced?
Mode & Beyond is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with fair-trade certified factories.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.